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Welcome to Our Help Center

Welcome to Our Help Center

Orders & Positions

Positions

Q1. Where can I check my positions?

You can view your trading positions by logging into your Stoxkart account via the app or web portal. Navigate to the 'Orders' tab to check your open positions in real-time. The section displays details including quantity, average price, P&L, and more. This updates automatically as your trades progress.

Q2. Under what circumstances will Stoxkart automatically close my positions/trades?

Stoxkart squares off positions in the following cases:

  • If you don't exit your intraday trade, auto square-off begins around 3:10 PM and ends at 3:20 PM.

  • If there is a margin shortfall, positions may be squared off as per margin call rules.

  • In volatile or illiquid market scenarios, Stoxkart may square off positions for risk control.

Q3. How can I check the breakdown of my holdings?

Go to the 'Holdings' tab in your account. You'll see a detailed breakdown showing quantity, average buy price, current market value, and unrealized gains/losses for each holding.

Q4. What is the average price calculation for intraday trades?

The average price for intraday trades is calculated using the following formula:

Average Price = (Total Buy Value) ÷ (Total Quantity Bought)

This formula helps determine your true cost basis across multiple trades during the day.

Order Rejections

Q1. Why was my order rejected? How can I check the reason?

Orders can be rejected for multiple reasons such as incorrect order type, price outside the allowed range, or margin shortfall. To check the rejection reason, go to the 'Order Book' section in your app or web portal and click on the 'Rejected' tab. The rejection reason will be displayed clearly under the status message.

Q2. My order was rejected with 'rate not within circuit limit'. What does that mean?

This means your order price was outside the permissible price band set by the exchange. Circuit limits are upper and lower price boundaries that prevent extreme price movements. To avoid this rejection, always place orders within the circuit range displayed in the order window.

Q3. Why is my order rejected with 'trigger price not in range'? How do I fix this?

This rejection occurs when the trigger price for a stop-loss order is incorrectly set. The trigger price must be closer to the current market price and within the exchange-allowed range. To fix this, refer to the market depth and set the correct trigger price while placing SL or SL-M orders.

Q4. I am trying to place a market order, but it says market orders aren't allowed for newly listed stocks. Why?

Market orders are not allowed for newly listed stocks or IPO listings due to high volatility and lack of price stability during the initial trading period. During such periods, only limit orders are permitted to prevent impulsive executions and ensure better price control during the price discovery phase.

Order Types

Q1. What is AMO and what is its timing?

AMO stands for After Market Order. It allows you to place orders outside regular market hours. The timings are:

  • Equity (NSE & BSE): 4:05 PM to 12:00 AM and 5:00 AM to 8:58 AM

  • F&O (Futures & Options): 3:31 PM to 12:00 AM and 5:00 AM to 9:13 AM

  • Currency (CDS): 5:01 PM to 12:00 AM and 5:00 AM to 8:58 AM

  • MCX (Commodities): 5:00 AM to 8:58 AM

Q2. How do I place an AMO order on Stoxkart?

To place an AMO order:

  1. Log in to your Stoxkart account

  2. Select the stock from your watchlist

  3. Click on Buy/Sell to open the order entry screen

  4. Select the AMO option in the order type

  5. Review your order details and confirm

Q3. What is a GTT order?

GTT (Good Till Triggered) is a feature that allows you to set trigger conditions for placing orders. When the trigger price is reached on the same day or in the future, a limit order is automatically executed on the exchange at your specified price. GTT works for equity delivery orders, intraday trades, and F&O positions.

Q4. What is a market order? How do I execute one on Stoxkart?

A market order allows you to buy or sell a stock at the best available current price. When you place a buy market order, you purchase shares at the prevailing market price. For a sell market order, you sell shares at the price buyers are willing to pay. Market orders execute immediately upon reaching the exchange. You can place market orders for any security on Stoxkart for both delivery and intraday trading.

Q5. What is a Basket Order?

A Basket Order allows you to place multiple orders simultaneously with a single click, making it convenient to execute several trades at once.

Q6. What is a Robo Order?

A Robo Order is an intraday trading strategy where you can place multiple orders (two or more) at different price levels. One order is placed below the original price and another above it. The orders are automatically cancelled once any of the specified targets is met.